Insights
Privacy policy
Effective Date: September 8th, 2026
Tri-State Physical Therapy (“Tri-State,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request an appointment, or otherwise interact with Tri-State Physical Therapy.
Information We Collect
Depending on how you interact with us, we may collect information including:
Your name, email address, telephone number, and contact information
Information submitted through appointment requests or contact forms
Insurance or billing information when necessary
Information you voluntarily provide regarding an injury, condition, symptoms, or reason for seeking treatment
Technical information such as browser type, device type, IP address, pages visited, and general website usage information
Communications you send to Tri-State Physical Therapy
Please avoid submitting sensitive medical information through general website contact forms unless specifically requested.
How We Use Your Information
We may use information collected through our website and other communications to:
Respond to questions and inquiries
Schedule, confirm, or manage appointments
Provide physical therapy and related services
Communicate with you about your care
Verify insurance benefits and process payments
Maintain and improve our website and services
Protect the security and integrity of our systems
Meet legal, regulatory, and professional obligations
We do not sell your personal information.
Health Information and HIPAA
Information you provide as part of receiving healthcare services from Tri-State Physical Therapy may constitute Protected Health Information (“PHI”) and may be protected by the Health Insurance Portability and Accountability Act (“HIPAA”) and other applicable laws.
Our use and disclosure of PHI is governed by applicable law and our Notice of Privacy Practices, which describes your rights regarding your health information and how that information may be used or disclosed.
This website Privacy Policy does not replace our Notice of Privacy Practices.
Website Forms and Communications
Information submitted through our website may be transmitted electronically. While we take reasonable measures to protect information, no internet transmission method can be guaranteed to be completely secure.
Website forms and general email should not be used for emergencies or highly sensitive medical information unless specifically designated for secure communication.
If you are experiencing a medical emergency, call 911 or seek immediate emergency medical attention.
Cookies and Website Analytics
Our website may use cookies and similar technologies to understand how visitors use the site, improve performance, remember preferences, and evaluate the effectiveness of our website.
We may also use third-party analytics or website service providers that collect limited technical information about your visit.
You can generally control or disable cookies through your browser settings, although doing so may affect certain website features.
Third-Party Service Providers
We may use trusted third parties to help operate our practice and website, including providers of:
Website hosting
Appointment scheduling
Electronic health records
Billing and payment processing
Email or communication services
Website analytics
Information technology and security services
These providers may receive information only as necessary to perform services on our behalf and are expected to protect information consistent with applicable legal and contractual requirements.
When a service provider handles Protected Health Information on our behalf, we take appropriate steps to comply with applicable HIPAA requirements.
Disclosure of Information
We may disclose personal information when necessary to provide services you request, operate our practice, comply with applicable law, protect our legal rights, or respond to a valid legal or regulatory request.
Health information may also be disclosed for treatment, payment, healthcare operations, and other purposes permitted or required by applicable law, as described in our Notice of Privacy Practices.
We do not sell or rent patient information to third parties for their independent marketing purposes.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.
However, no website, electronic communication, or information storage system can guarantee absolute security.
Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain appropriate business and medical records, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements.
Medical records are retained in accordance with applicable federal and New Jersey requirements.
Third-Party Websites
Our website may contain links to third-party websites or services.
Tri-State Physical Therapy is not responsible for the privacy, security, content, or practices of websites operated by third parties. We encourage you to review the privacy policies of any third-party services you use.
Children’s Privacy
Our website is intended for a general audience and is not designed to collect personal information directly from children without the involvement of a parent or legal guardian.
Parents or guardians should contact Tri-State Physical Therapy directly regarding treatment or appointments for minors.
Your Privacy Rights
Depending on the type of information involved and applicable law, you may have rights relating to your personal information, including the ability to request access to or correction of certain information.
Patients may have additional rights regarding Protected Health Information under HIPAA and applicable New Jersey law. Those rights are described in our Notice of Privacy Practices.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or services.
The most current version will be posted on this website with its effective date.
Contact Us
If you have questions about this Privacy Policy or how Tri-State Physical Therapy handles your information, please contact:
Tri-State Physical Therapy
17 Elm Ave (3rd Floor.) Hackensack, NJ 07601
Phone: TEL 973-633-6600 FAX 973-633-1100
Email: pete@tristatephysicaltherapy.com
Effective Date: September 8th, 2026
Tri-State Physical Therapy (“Tri-State,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request an appointment, or otherwise interact with Tri-State Physical Therapy.
Information We Collect
Depending on how you interact with us, we may collect information including:
Your name, email address, telephone number, and contact information
Information submitted through appointment requests or contact forms
Insurance or billing information when necessary
Information you voluntarily provide regarding an injury, condition, symptoms, or reason for seeking treatment
Technical information such as browser type, device type, IP address, pages visited, and general website usage information
Communications you send to Tri-State Physical Therapy
Please avoid submitting sensitive medical information through general website contact forms unless specifically requested.
How We Use Your Information
We may use information collected through our website and other communications to:
Respond to questions and inquiries
Schedule, confirm, or manage appointments
Provide physical therapy and related services
Communicate with you about your care
Verify insurance benefits and process payments
Maintain and improve our website and services
Protect the security and integrity of our systems
Meet legal, regulatory, and professional obligations
We do not sell your personal information.
Health Information and HIPAA
Information you provide as part of receiving healthcare services from Tri-State Physical Therapy may constitute Protected Health Information (“PHI”) and may be protected by the Health Insurance Portability and Accountability Act (“HIPAA”) and other applicable laws.
Our use and disclosure of PHI is governed by applicable law and our Notice of Privacy Practices, which describes your rights regarding your health information and how that information may be used or disclosed.
This website Privacy Policy does not replace our Notice of Privacy Practices.
Website Forms and Communications
Information submitted through our website may be transmitted electronically. While we take reasonable measures to protect information, no internet transmission method can be guaranteed to be completely secure.
Website forms and general email should not be used for emergencies or highly sensitive medical information unless specifically designated for secure communication.
If you are experiencing a medical emergency, call 911 or seek immediate emergency medical attention.
Cookies and Website Analytics
Our website may use cookies and similar technologies to understand how visitors use the site, improve performance, remember preferences, and evaluate the effectiveness of our website.
We may also use third-party analytics or website service providers that collect limited technical information about your visit.
You can generally control or disable cookies through your browser settings, although doing so may affect certain website features.
Third-Party Service Providers
We may use trusted third parties to help operate our practice and website, including providers of:
Website hosting
Appointment scheduling
Electronic health records
Billing and payment processing
Email or communication services
Website analytics
Information technology and security services
These providers may receive information only as necessary to perform services on our behalf and are expected to protect information consistent with applicable legal and contractual requirements.
When a service provider handles Protected Health Information on our behalf, we take appropriate steps to comply with applicable HIPAA requirements.
Disclosure of Information
We may disclose personal information when necessary to provide services you request, operate our practice, comply with applicable law, protect our legal rights, or respond to a valid legal or regulatory request.
Health information may also be disclosed for treatment, payment, healthcare operations, and other purposes permitted or required by applicable law, as described in our Notice of Privacy Practices.
We do not sell or rent patient information to third parties for their independent marketing purposes.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.
However, no website, electronic communication, or information storage system can guarantee absolute security.
Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain appropriate business and medical records, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements.
Medical records are retained in accordance with applicable federal and New Jersey requirements.
Third-Party Websites
Our website may contain links to third-party websites or services.
Tri-State Physical Therapy is not responsible for the privacy, security, content, or practices of websites operated by third parties. We encourage you to review the privacy policies of any third-party services you use.
Children’s Privacy
Our website is intended for a general audience and is not designed to collect personal information directly from children without the involvement of a parent or legal guardian.
Parents or guardians should contact Tri-State Physical Therapy directly regarding treatment or appointments for minors.
Your Privacy Rights
Depending on the type of information involved and applicable law, you may have rights relating to your personal information, including the ability to request access to or correction of certain information.
Patients may have additional rights regarding Protected Health Information under HIPAA and applicable New Jersey law. Those rights are described in our Notice of Privacy Practices.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or services.
The most current version will be posted on this website with its effective date.
Contact Us
If you have questions about this Privacy Policy or how Tri-State Physical Therapy handles your information, please contact:
Tri-State Physical Therapy
17 Elm Ave (3rd Floor.) Hackensack, NJ 07601
Phone: TEL 973-633-6600 FAX 973-633-1100
Email: pete@tristatephysicaltherapy.com
Visit Us!
Conveniently located in Hackensack, New Jersey.
17 Elm Ave, (3rd Floor) Hackensack, NJ 07601
Visit Us!
Conveniently located in Hackensack, New Jersey.
17 Elm Ave, (3rd Floor) Hackensack, NJ 07601
Visit Us!
Conveniently located in Hackensack, New Jersey.
17 Elm Ave, (3rd Floor) Hackensack, NJ 07601